ATTs digital phone lines experiencing outage

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NEW YORK - ATTs new digital home phone use unsuccessful opposite the nation Tuesday, illustrating stability trustworthiness issues with Internet-based phone service.

Customers of ATTs U-Verse Voice pronounced their landline phones have had no dial tones given the morning. Reached by cell phone, the business pronounced those who call them get a summary that the line has been disconnected. Support crew are revelation business that a server pile-up brought down U-Verse Voice in ATTs complete 22-state local-phone use area.

ATT mouthpiece Mari Melguizo pronounced the outage proposed at about 10:30 a.m., and use was easy to majority subscribers at 2:45 p.m. She pronounced the border the outage was unknown.

ATT has 1.15 million U-Verse Voice customers. The use sends calls over subscribers Internet connections, creation it technically identical to eccentric Internet phone services such as Vonage. The technology, well known as Voice over Internet Protocol, has a uneven trustworthiness jot down compared with customary phone service, though it has been improving. U-Verse Internet and TV services werent influenced by the Voice outage.

Charles Tillman, a bank worker operative from his home in Jupiter, Fla., pronounced the outage was "infuriating."

"If you have a patron job and they get summary observant the a non-working number, they dont know the a use outage," he said. "Thankfully, I have my cell phone."

Kimberly Dotseth, a real-estate attorney in San Diego, was additionally dissapoint that clients were incompetent to reach her.

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"Its a big understanding to me to usually have the calls go off in to the sky somewhere," she said. She has been a U-Verse patron usually for a month and right away wants to switch behind to a unchanging landline.

U-Verse voice is usually accessible in areas where ATT has upgraded the internal phone network to await TV use over phone lines.

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